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A Case Study on Connecting With Low-income Customers Through Digitalisation
This case study draws upon management consulting literature to assess digitalization strategies and evaluates three leading financial organizations in Morocco, Kenya and Ghana against this framework.
State of the Economy: Focus on Digitisation and the Impact of COVID-19 on MSEs
In Kenya, the trend of divergent impact continues, with macroeconomic resilience masking sustained inequalities and divergence in recovery.