All Publications

Showing 1 - 5 of 5
Case Study

Application of CGAP Customer Outcomes Framework in Uganda

This case study tests the impact of a new basic savings product positioned in the financial inclusion market using the CGAP customer outcome indicator framework.

Paper

An Empirical Risk Assessment of Savings Groups

What are the main risks Savings Group members face and how can they be managed?
Paper

Protecting Savings Groups Reached Through High-Tech Channels: Guidance from the New Client Protection Principles for a Digital Savings Product

Case study highlighting best practices for client protection in digital services design
Case Study

Quality of Delivery Study

Evaluating the performance of different types of savings groups in Western Kenya
Paper

Protecting Deposits in Savings and Credit Cooperatives

Examining measures needed to protect member deposits in savings and credit cooperatives