All Publications

Showing 1 - 10 of 18
Guide / Toolkit

Open Finance Self-Assessment Tool and Development Roadmap

This technical guide introduces the open finance self-assessment tool and development roadmap. It provides practical tools for policymakers to use to decide whether to implement an open finance regime to advance financial inclusion.

Paper

Establishing a Financial Services Ombudsman in Mongolia: Experiences and Lessons From Armenia, Australia, and Singapore

This paper shares insights from three long-standing financial alternative dispute resolution systems in Armenia, Australia, and Singapore with a goal to help strengthen financial consumer protection in Mongolia and other countries.

Case Study

Informed Design: A Case Study Series (Lucy)

The second installment in a new case study series from FinEquity on informed design and digital financial services (DFS). This study examines product and service design by Lucy, a neobank for entrepreneurial women—specifically Foreign Domestic Workers in Singapore—providing DFS and business-building tools and training through a mobile app to help them start and grow their businesses. 

Case Study

Social Performance Report of Agricultural Credit Cooperative (ACC) Maritza Invest, Plovdiv, Bulgaria

Providing financial services to agricultural small and medium enterprises
Paper

Consumer Protection and Financial Literacy: Lessons from Nine Country Studies

Strengthening financial consumer protection and financial literacy in emerging markets
Paper

The Role of Remittances in Crisis: An Aceh Research Study

How do remittances help households cope with crises?
Case Study

Experienced Consortium Deepens Bulgarian Financial System by Creating ProCredit Bank, a Commercial Bank for Microenterprises

Learning from the experience of creating ProCredit Bank Bulgaria
Case Study

Case Studies in Donor Good Practices No.20: Experienced Consortium Deepens Bulgarian Financial System by Creating ProCredit Bank, a Commercial Bank for Microenterprises

A study of the factors that led to the success of ProCredit Bank, Bulgaria