Better Practice Guidance on Women’s Digital Financial Capability

This guidance document brings together best practices and lessons learned to aid providers and international organizations that are working to improve women’s financial capabilities, skills, and inclusion. It demonstrates how practitioners can develop a better understanding of women – in particular, the gendered norms that guide their lives as well as the challenges that digital technology poses for women.

The document outlines four steps to work through when designing approaches to women’s digital financial capability: Diagnose, Design, Deliver, and Document.