Library

The Gateway hosts the largest, freely available online collection of resources dedicated to microfinance and financial inclusion. We source and accept submissions for a range of documents that cover 38 topics. Learn more about submission guidelines.

Type

Year published

Topic

Country

Regions

Delivering Formal Financial Services to Savings Groups: A Handbook for Financial Service Providers
Reference guide to help FSPs design solutions that respond to the needs of savings groups
Type: 
Toolkit
Date: 
Apr 2017
Author: 
Chitedze, S., Bist, R., Statham, C., Dawson, J., Hart, M. & Hamilton, E.
Publisher: 
The MasterCard Foundation
,
CARE
,
The SEEP Network
The Business Case for Customer Centricity
Why should financial service providers implement a customer-centric initiative?
Type: 
Paper
Date: 
Apr 2017
Author: 
Stahl, L. Magnoni, B. & Coetzee, G.
Publisher: 
CGAP
Financing WASH: How to Increase Funds for the Sector While Reducing Inequities: Position Paper for the Sanitation and Water for All Finance Ministers Meeting
Ensuring availability and sustainable management of water and sanitation
Type: 
Paper
Date: 
Apr 2017
Author: 
Fonseca, C. & Pories, L.
Publisher: 
Water.org
,
IRC
,
Ministry of Foreign Affairs of the Netherlands
,
Simavi
Financial Inclusion, Stability, Integrity, and Protection: Observations and Lessons for the I-SIP Approach from the Philippines
Drawing valuable lessons from the experience of policy makers on integrating financial inclusion
Type: 
Paper
Date: 
Apr 2017
Publisher: 
CGAP
The Role of Financial Services in Humanitarian Crises
Guidance and operational lessons on financial sector interventions for people in crisis
Type: 
Paper
Date: 
Apr 2017
Author: 
El-Zoghbi, M., Chehade, N., McConaghy, P. & Soursourian, M.
Publisher: 
CGAP
,
World Bank
Mission Critical: Enabling Digital Payments for Development
Guide for government employees to engage with policy makers and regulators in emerging markets
Type: 
Paper
Date: 
Apr 2017
Author: 
Zimmerman, J.
Publisher: 
USAID
Country Overview: Côte d’Ivoire Driving Mobile-Enabled Digital Transformation
How the mobile industry can help the country achieve the UN’s Sustainable Development Goals
Type: 
Paper
Date: 
Apr 2017
Author: 
Lucini, B. A. & Bahia, K.
Publisher: 
GSMA
Financial Inclusion and Inclusive Growth: A Review of Recent Empirical Evidence
Understanding the relationship between financial inclusion and macroeconomic growth
Type: 
Paper
Date: 
Apr 2017
Author: 
Demirguc-Kunt, A., Klapper, L. & Singer, D.
Publisher: 
World Bank
Quenching a Thirst: Digital Finance and Sustainable Water Service for All
Can innovative technology improve service delivery?
Type: 
Paper
Date: 
Apr 2017
Author: 
Waldron, D. & Sotiriou, A.
Publisher: 
CGAP
Fraud in Mobile Financial Services: Protecting Consumers, Providers, and the System
Identifying key fraud risk factors and vulnerabilities to minimize harm
Type: 
Paper
Date: 
Apr 2017
Author: 
Buku, M. & Mazer, R.
Publisher: 
CGAP