Help

Overview
The Microfinance Gateway is a service of CGAP. We endeavor to make this Web site accessible to as many users as possible, including those with minimal technological skills. We respond promptly to user comments, questions, and feedback and rely on your input in developing our priorities for new and improved site features.

Getting Started

Main Features
The Microfinance Gateway features a wide range of content and resources, including: library documents, job openings, events and training, organization and consultant profiles, news, announcements, and Microfinance Voices (formerly “Highlights”).

Hot Topics
There are seven Hot Topics pages on the Microfinance Gateway: Investment, Microinsurance, Policy, Rural and Agricultural Finance, Savings, Social Performance, and Technology. Hot Topics pages provide useful information on these key subjects in microfinance, including links to the latest and most recommended resources.

Microfinance Voices
Formerly called “Highlights,” Microfinance Voices are feature articles on current issues in microfinance. The Microfinance Gateway works with practitioners and scholars in the field to produce these pieces, which are published once a month throughout the year.

News and Announcements
News items published on the Microfinance Gateway come from both industry and mainstream press. Announcements are sourced from microfinance industry participants who wish to share policy and program developments with the microfinance community.

Navigating the Web site
Use our Site Map for assistance in navigating the Microfinance Gateway.

Searching the Site
If you are looking for specific information, you can explore the Web site using the primary navigation bar at the top of the page. There are search engines located on the library, jobs, events and training, organizations, and consultant pages or you can use the Entire Gateway Search located on the upper right-hand corner of the Web site. Browse news, announcements, and Microfinance Voices archives to find older information.

Contributing Information to the Microfinance Gateway
The Microfinance Gateway is a community-driven resource. Information found here is collected from and disseminated to the global microfinance community as a shared resource.

We strongly encourage you to contribute content, including announcements, events, job openings, consultant profiles, organization profiles, and library documents. There are online submission forms to contribute publications, job and events descriptions, and other content in the library, jobs, events and training, organizations, and consultants sections. A link to the announcements submission form is on the Microfinance Gateway home page.

Comments Board, Reviews, and Ratings
Comment boards and review and rating are tools to facilitate knowledge exchange among our users. Comment boards, which appear with news items and Microfinance Voices and review and rating tools, which appear with library documents are available to everyone. There is no general log in required to use the Web site’s resources, although some features, like the consultant profile and the weekly bulletins, do require a log in for access.

Microfinance Gateway comments, reviews, and ratings are important ways for the microfinance community to voice opinions, share experiences, and engage in discussions about current issues in the field. We will use ratings to develop library document rankings as well. We strongly encourage that users share their views with their colleagues in the microfinance community. We welcome informed and insightful comments and reviews.

We ask users to respect the following guidelines when posting a comment, rating or review.

• Users are limited to submitting one review per publication.
• Keep your review short. You will be limited to 3000 characters.
• If you would like to comment on a publication that you wrote, edited, or published, please indicate your connection to the publication in your comments.
• Familiarize yourself with the Web site’s Terms and Conditions.

Ratings
Library documents can be rated from 1 to 5 stars:

= Excellent
= Good
= Average
= Poor
= Terrible

E-mail Bulletins
The Microfinance Gateway offers two e-mail bulletins, the Jobs Bulletin and the Gateway Bulletin, both published on a weekly basis.

The Jobs Bulletin features updated job postings from the microfinance community. Hundreds of job opportunities are published in the Jobs Bulletin each year. Sign up for the Jobs Bulletin on the jobs page of the Microfinance Gateway.

The Gateway Bulletin provides summaries of the latest additions and updates to the Microfinance Gateway. Events, jobs, announcements and news are updated on a weekly basis. Library additions are updated on a monthly basis. Sign up for the Gateway Bulletin on the home page of the Microfinance Gateway.

Need More Help?
If you are having difficulty using this Web site, please let us know how we can assist you. 

• Email: webmaster@microfinancegateway.org
• Phone: +1 (202) 473-2986
• Postal mail:
  
  The Microfinance Gateway c/o CGAP
  ATTN: Microfinance Gateway Manager
  1818 H Street, NW, MSN P3-300
  Washington, DC 20433
  USA

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