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The Protection of the Borrower in the Microfinance Environment Exercising consumers’ rights in the microfinance environment This paper studies the rights of consumers in the microfinance environment. It analyzes how these rights should be implemented to protect microfinance consumers. In the microfinance environment, lenders, investors and governments receive most of the attention, while borrowers tend to be neglected.. Borrowers have the right to accurate, comparable and transparent information about cost of loans. Consumers should be protected from abusive lending practices, particularly from usury. The paper states that consumer protection should be provided by MFIs as well as regulators. Governments and regulatory authorities have an important role to play in implementing policies and strategies necessary for protecting borrowers. They should:
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