M-CRIL
Micro-Credit Ratings and Guarantees India Ltd (M-CRIL) was the first microfinance rating agency to pioneer a social rating product in 2005. An M-CRIL social rating report assesses:
- clarity and culture of mission and values
- consistency of systems/policies with achieving social mission and social responsibility
- range and terms of products and services offered, client access / retention (this data is derived from the MFI’s MIS)
- field-level information reports as available (client outreach, quality of services, client awareness).
The rating analysis:
- highlights strengths or weaknesses related to governance, management and MIS
- analyses existing reporting systems, quality of data and use of information available, and
- captures key data as evidence to profile depth of outreach, market segmentation and client
feedback on quality of services.
For an example of a social rating conducted by M-CRIL, see the document: Social Rating of Negros Women for Tomorrow Foundation (NWTF), Philippines
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Latest Library Additions
Responsible Financial Performance: Growth and Profits
Highlighting the importance of responsible financial performance
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Breadth and Depth of French Microfinance Outreach: An Evaluation
Analyzing the social performance of French MFIs
Recommended Reading
Putting the ‘Social’ Into Performance Management: A Practice-based Guide for Microfinance
How can MFIs integrate social goals into their organizational management?
Why Social Performance Management? A Note for Microfinance NGO Networks
Why should NGO networks encourage MFIs to adopt social performance management?
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Tracking trends in social performance reporting
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