Web Resource Guide
Many resources are available on social performance. Explore these sites:
Campaign for Client Protection - The Campaign for Client Protection in Microfinance seeks to unite microfinance providers worldwide to develop and implement standards for the appropriate treatment of low-income clients based on the six principles. The overall objective of the Campaign is for these principles to become embedded in the fabric of the microfinance community and for microfinance to be recognized as a strongly pro-consumer industry.
CERISE - Offers information about its work on social performance indicators and their integration into the MIX Market reporting.
Imp-Act Consortium - Global group of organizations working to promote and support the management of social performance by MFIs. The Consortium provides training in social performance management, sharing of lessons learned and good practices, and promotion of reporting on social performance.
Imp-Act SPM Network - Community space created by the Imp-Act Consortium to connect individuals and organizations committed to managing and achieving social performance in microfinance.
Microfinance Transparency - MFTransparency is a global initiative for fair and transparent pricing in the microfinance industry. It promotes a microfinance industry operating with healthy free market conditions where consumers and other stakeholders can make informed decisions.
microLINKS - Knowledge-sharing site of USAID’s Microenterprise Development office. It has a section on Social Performance with links to technical briefs, presentations, tools and online discussions.
Poverty Assessment Tools - All USAID-certified poverty assessment tools and accompanying training materials are freely available on this site to measure extreme poverty at the household level.
Progress Out of Poverty Index - Developed by Grameen Foundation for the microfinance industry to ensure that MFIs are moving their clients out of poverty after five years, and to foster good practices for measuring the progress of individuals’ movement across poverty lines. The Progress Out of Poverty Index site has information on the tool and case studies from users.
SEEP Network resources on Social Performance - The Social Performance Working Group at SEEP is comprised of practitioners who aim to advance the frontiers of knowledge and practice among MFI in all areas of client assessment, particularly impact assessment, impact monitoring, market research, and social performance. It has put together the SEEP Social Performance Map to provide an overview of social performance and the current tools available.
Social Performance Task Force (SPTF) - formed in 2005 by the Ford Foundation, CGAP and the Argidius Foundation, aims to bring together leaders from various social performance initiatives in the microfinance industry to agree on a common social performance framework and to develop an action plan to move social performance forward. The SPTF is working to better communicate with the industry the diverse range of issues and questions relating to social performance measurement and management.
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