CGAP Releases Information Systems Technical Guide

Financial institutions depend on their ability to process large quantities of information in a timely and accurate manner. For smaller institutions, such as microfinance institutions (MFIs), establishing and managing information systems (IS) is especially difficult to do. Scarce skilled human capital, limited funds, and a lack of formal, documented, and enforced processes—the building blocks of back office systems—add to the challenge. Getting it right is critical, but it is not easy to do.

Information Systems: A Practical Guide to Implementing Microfinance Information Systems, a new Technical Guide from CGAP, provides a step-by-step process for selecting and implementing information systems. The Technical Guide includes a set of templates and tools to guide users throughout the process, emphasizing the importance of project preparation. A well-run, competitive project will help institutions make informed decisions, thereby reducing the friction that currently exists between many institutions and their information systems. 

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