Library

The Gateway hosts the largest, freely available online collection of resources dedicated to microfinance and financial inclusion. We source and accept submissions for a range of documents that cover 38 topics. Learn more about submission guidelines.

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Responsible Finance: The Making of Association-Led Client Grievance Redress Mechanisms - Experiences of AMFIU in Uganda and Consortium Alafia in Benin
Processes and lessons learned in implementing complaint resolution systems
Type: 
Case study
Date: 
Jun 2017
Author: 
Urquizo, J. & Brouwers, D.
Publisher: 
The SEEP Network
Market System Assessment of Digital Financial Services in WAEMU
Understanding the e-money market in West Africa in the context of new Central Bank guidelines
Type: 
Paper
Date: 
Sep 2016
Author: 
Vasudevan, R., Lahaye, E., Riquet, C. & Seck, T.
Publisher: 
CGAP
My Turn to Speak: Voices of Microfinance Clients in Benin, Pakistan, Peru and Georgia
Bringing client perspectives into the consumer protection discussion
Type: 
Paper
Date: 
Feb 2016
Author: 
Meka, S. & Sanford, C.
Publisher: 
The Smart Campaign
Youth Economic Opportunity Ecosystem Analysis: Benin Country Report
Comprehensive assessment of youth employment and demand for financial services
Type: 
Paper
Date: 
Dec 2015
Publisher: 
United Nations Capital Development Fund (UNCDF)
Client Voices Benin Country Report
Surveying client protections in a lightly regulated microfinance market
Type: 
Case study
Date: 
Oct 2015
Author: 
Sanford, C.
Publisher: 
The Smart Campaign
,
Bankable Frontier Associates
Digital Financial Services in Africa: Beyond the Kenyan Success Story
Assessing the growth potential of digital financial services in seven African countries
Type: 
Paper
Date: 
Dec 2014
Author: 
Denyes, L.
Publisher: 
European Investment Bank
Deposit Insurance at the Base of the Pyramid: Pioneering a Regional Approach in the West Africa Economic and Monetary Union
Highlighting the approach to deposit insurance in the West Africa Economic and Monetary Union
Type: 
Highlight
Date: 
Feb 2014
Publisher: 
Microfinance Gateway
Responsible Finance Market Overview: Benin
Examining the status of responsible finance in Benin
Type: 
Paper
Date: 
Jan 2014
Publisher: 
The SEEP Network
Compare: Practices & Results of a Selection of Solar Power/Microfinance Projects in West Africa
Promoting development in poor communities by self-sufficient and sustaining activities
Type: 
Case study
Date: 
Mar 2011
Publisher: 
Spanda Foundation
2010 WAEMU Microfinance Analysis & Benchmarking Report
Assessing performance of the microfinance sector in WAEMU
Type: 
Paper
Date: 
Mar 2011
Publisher: 
MIX