Learning Manager

Location of Job: 
Nairobi, Kenya
05 Feb 2018
05 Mar 2018
About the organization: 

The Rural and Agricultural Finance (RAF) Learning Lab (the Lab) is a unique program within the Global Development Incubator's (GDI) agriculture portfolio in that it is a long-term (7 year) initiative of the Mastercard Foundation, and jointly implemented with Dalberg Global Development Advisors. The initiative is part of the Foundation’s financial inclusion portfolio, and is slated to run from 2015 to 2021. The main function of the Lab is to foster learning and collaboration among Foundation partners as well as the broader RAF community to support innovation and scale up of financial services for rural customers (clients), who are typically smallholder farmers. The Lab offers guidance on how to maximize learning, create and share knowledge, provide tools and virtual space for collaboration, and connect partners. The Lab also researches key questions that comprise its learning agenda.

About the Job: 

The Learning Manager will be responsible for managing the learning functions of the Lab while providing support to the Lab’s partner engagements, research, knowledge sharing and day-to-day operations. The Learning Manager will report to the Director and coordinate closely with the Lab Manager, Lab Associate and Communications Associate.

Tasks and Responsibilities:

  • Partner learning:
    • Lead the development and implementation of a new partner-led approach to learning under the guidance of the Director and in coordination with the Lab Manager;
    • Collaborate with a design firm and two to four Lab partners to co-create a new partner led approach to learning using Human Centered Design;
    • Work closely with the Lab’s partners to customize the learning approach to their needs and organize and lead trainings for the partners to implement the approach;
    • Identify key learning themes that fit with the Lab’s learning agenda, and organize and lead learning workshops in collaboration with the Lab team to dive deeper into key topics;
    • Manage the learning component of partner implementation plans and provide advisory support to partners in other relevant areas such as M&E, program evaluations, impact studies and applied research.
  • Thought leadership:
    • Collect, synthesize and share learnings with the Lab’s partners, the Mastercard Foundation and the broader sector to advance the understanding of rural agricultural finance;
    • Lead in drafting learning insight briefs (opportunistic) to explore specific learnings, and quarterly learning summaries that provide a portfolio birds-eye view that captures common learning themes, knowledge gaps and potential opportunities for collaboration;
    • Work closely with the Lab’s Communications Associate to share learnings with the broader sector and public through blog posts, publications, infographics, videos, webinars, podcasts, Lab website, workshops, conferences and other channels;
    • Identify and cultivate relationships with key information brokers to develop a thought leadership strategy to ensure key insights are shared with key stakeholders.
  • Research and knowledge sharing:
    • Support the Lab in identifying and prioritizing learning, research and collaboration opportunities;
    • Facilitate learning and operational collaboration between partners by identifying and following up on specific opportunities;
    • Support the Lab in implementing its research activities, including input on study scopes, data collection and interviews, and quantitative and qualitative analysis of data;
    • Develop concepts notes and terms of reference for specific research efforts, acting as client to researchers;
    • Lead expert interviews and partner organization meetings;
    • Develop and deliver structured communications, especially reports and presentations;
    • Write or source and review/edit articles for publication on raflearning.org and other channels;
    • Present on Lab learnings at workshops, conferences and other public forums;
    • Provide support in managing partner (e.g. RAF portfolio, FRP portfolio) and public gatherings, workshops and webinars.
  • Strategy, planning, and operations:
    • Work closely with the Lab team to ensure effective implementation of the Lab’s learning agenda;
    • Support the Lab in periodically updating the Lab strategy and developing annual work plans and budgets;
    • Provide input for semi-annual progress reports;
    • Travel as needed to support partner learning activities, workshops, studies and other advisory activities.


  • A mix of entrepreneurial, strategic, and operational experience;
  • A strong understanding of evaluation and learning for the purpose of driving action; The ability to navigate complex multi-stakeholder networks;
  • At least five to ten years of professional experience in evaluation/applied research, management consulting or leadership within social impact organizations/programs; Demonstrated experience in management, operations, or implementation.
  • Preferred:
    • Master’s Degree in international development, economics, finance, or business;
    • Expertise in M&E, applied research and learning;
    • Understanding of Human Centered Design;
    • Experience working in multiple African countries;
    • Agricultural development and/or financial inclusion sector expertise;
    • Experience with management consulting and market study engagements;
    • English (and if possible French as well).
How to Apply: 

Interested candidates should send their cover letter and resume in one PDF document to [email protected] with “Job Applicant: Learning Manager” in the subject line.