Innovation and Change Manager

Location of Job: 
Zagreb, Croatia
12 Jan 2018
15 Feb 2018
About the organization: 

Oradian is a financial inclusion company serving financial institutions in remote, hard-to-reach communities. Using insights from our community of customers, Oradian builds a cloud-based toolset that smart financial institutions plug into to access best practice and efficiency. Its toolset enables financial institutions to become more efficient, know and control their portfolios and serve more clients. Oradian provides access to its toolset on a subscription basis, giving financial institutions access to leading technology.

About the Job: 

The role will be to analyze the operational processes and needs of our customers (microfinance institutions in emerging and frontier markets) and to design innovative solutions. The aim is to help them become more efficient, optimize their business model and improve the way they run their operations. The role will be responsible for developing new business models, identifying potential partnerships and assessing attainable opportunities in the market.

Applicants must have a solid understanding of microfinance, financial inclusion and finance institutions such as rural banks, coops, credit unions and microfinance banks. He/she also needs experience taking products from their concept to full public launch.

Tasks and Responsibilities:

  • Analyze and assess the operational processes of financial institutions;
  • Develop best practices and process improvements that can scale without incremental cost;
  • Drive innovation across all areas of our customers’ businesses;
  • Conduct research and identify partnership opportunities;
  • Help define the product, process and partnership strategy for opening new markets;
  • Support company growth in countries of operation;
  • Maintain an in-depth understanding of policies and relevant regulatory aspects in the industry;
  • Provide strategic insights and guidance on compliance matters to protect both our customers and our company.


  • Three to five years of experience in similar fields;
  • At least one year of operational experience in the microfinance, financial inclusion or banking sector in emerging markets;
  • Good understanding of the financial inclusion landscape, industry and best practices in emerging markets;
  • Degree in business or economics;
  • Proficiency in Excel;
  • High level of team collaboration in all aspects of work at Oradian;
  • Must be open minded and display strong intercultural sensitivity;
  • Should be a multitasker and able to prioritize and deliver on assignments;
  • Flawless communication skills;
  • Willingness to travel internationally frequently, including to rural locations, is essential for this role;
  • Adaptable and able to integrate new concepts quickly;
  • Experience working in the developing world highly desirable.
How to Apply: 

Apply Online (through the original job posting)