Event Details

About the Event:
This course will present a framework for managing and evaluating performance of community economic development institutions, including microfinance institutions. Given the twin goals for these institutions, it is important to look at both financial and social performance as important parts of overall performance. This course will focus on social performance evaluation and management. Social performance management includes a strategy to set clear social goals and objectives, information system to assess and monitor the progress towards achieving the social goals and objectives, and a system for using the information for operational and strategic decision making.