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Articles by: Imp-Act (25 items)

AMK, Cambodia: SPM in Practice (2008)
This study presents Cambodian MFI AMK’s framework to manage social performance.
CRECER, Bolivia: SPM in Practice (2008)
This paper describes the progress made by CRECER in managing social performance.
Fonkoze, Haiti: SPM in Practice (2008)
Key elements of Fonkoze’s social performance management system.
NWTF, Philippines: SPM in Practice (2008)
This study describes the Negros Women for Tomorrow Foundation’s (NWTF) experience in social performance management.
Prizma, Bosnia: SPM in Practice (2008)
Prizma’s approach to social performance management.
Pro Mujer, Bolivia: SPM in Practice (2008)
This paper describes Pro Mujer’s approach to social performance management.
The Small Enterprise Foundation, South Africa: SPM in Practice (2008)
How are MFIs defining their strategies to achieve their social mission?
Working with Formal Financial Institutions: Expanding Access and Achieving Social Performance (Imp-Act Policy Note No. 2) (2005)
Rationale for governments, donors and social investors for working with the formal financial sector
Planning Research to Assess Social Performance: Guidance for Managers (Practice Note No. 6) (2005)
A step-by-step guide for planning social performance research
Choosing and Using Indicators for Effective Social Performance Management (Practice Note No. 5) (2005)
Steps to develop indicators for effective social performance management system
Using Surveys Effectively (Practice Note No. 4) (2005)
Key issues in planning, designing and implementing an imapct survey
Imp-Act Practice Notes No. 3: Learning From Client Exit (2004)
Why to monitor client exit?
QUIP: Understanding Clients through In-depth Interviews (2004)
In-depth individual interviews to assess impact of microfinance services
The Impact of Development Finance: where are we and where are we going? (2002)
Improving the impact of impact assessments
Imp-Act - Progress to Date (2002)
Structure of the Imp-Act program, initiatives taken and learning experiences
Reflecting on Lessons Learnt and Improving Practice (2003)
Impact of IMP-ACT: Design and dissemination of microfinance
The Feedback Loop: Responding to Client Needs (2003)
How to implement the feedback loop
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