Through examples of CGAP and others’ policy work, and a conversation between a behavioral researcher and a policymaker, this webinar will demystify behavioral research and show clear and actionable measures policymakers can take to design better policy approaches to consumer protection.
The webinar explores:
What is behavioral research and why does it matter for consumer protection policy?
How can policymakers use behavioral research to improve consumer protection policies?
What resources are needed to get started, and where to find them?
Stanislaw Zmitrowicz, Central Bank of Brazil
Rafe Mazer, CGAP
Policymakers working in consumer protection;
Behavioral research experts from academia and consulting firms;
Other practitioners interested to develop a better understanding of the topic.